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Customer Reviews (130)
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Featured Customer Experiences
Kristy Jauncey
February 3, 2025
"Have been using Brilliant Prints for years now and always so impressed by their customer service, quality and fast turnaround. No question is too hard for them to answer, they're so impressive in every aspect of their business. Highly recommend!"
Jen Geale
July 19, 2016
"I have ordered from Brilliant Prints several times now and I'm always impressed at their turnaround times, value for money, and customer service. I'm so impressed that they back their product so much, they will produce your print and ship it before you even pay for it! I've never been disappointed and they are my go-to for any prints like this. Keep up the amazing work !"
Bec Zacher
July 23, 2020
"These guys are amazing! I have been using them for 6 months now for all my client orders - canvas and framed prints. The quality is incredible and the customer service even better. Delivery is fast and I feel looked after and heard as they are so fast to communicate and answer any questions about orders. Highly recommend!"
Louise Sedgman
July 22, 2025
"Fantastic to work with. Customer service is next level. Nothing is ever a problem. Awesome range and excellent quality. Can't recommend Bpro highly enough."
Vanessa Forbes
July 16, 2025
"Amazing service and product for all the years I have been using them. I wouldn't go anywhere else. These guys go over and beyond time and again. Thank you for your quick turnaround and excellent product and service."
Hayley K
June 5, 2025
"Love ordering here, as I have been for years now. Quality is always exceptional and staff are great to deal with. Any issues (not that there are many) are dealt with quickly and efficiently."
Kevin Nguyen
May 19, 2025
Katrina Ferguson
May 13, 2025
"You can absolutely order from Brilliant Prints / BPro with confidence. Excellent customer service, affordable prices, quality product, and a great team behind it all. Can't go wrong...and even if you do, you'll be well looked after and any issues speedily resolved!"
Natt
March 21, 2025
"True to the company's name, the service here really is brilliant. Special thanks to Aileen and Meagan for your patience and help with my orders."
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February 6, 2025
"Beautiful products, excellent printing, quality, colours. Love everything I get from BPRO, thankyou team!"
Kristy Jauncey
February 3, 2025
"Have been using Brilliant Prints for years now and always so impressed by their customer service, quality and fast turnaround. No question is too hard for them to answer, they're so impressive in every aspect of their business. Highly recommend!"
Jo Poole
January 29, 2025
"Thank you so much for your exceptional service and care in enabling us to have our beautiful picture back on our wall. Whist the replacement was not exactly the same as the original we purchased 15 years ago, we absolutely love it and will treasure it for many more years to come."
Marie-Elizabeth Pyke
December 19, 2024
"The product quality is up there. But most importantly, they offer great customer service which is key and telling of a great company. No company is perfect and mistakes do happen but what makes a company worth while is how they handle issues/defects and these guys are always on the ball. Been using them for years now and still happy with their products, my clients have never had any issues."
Kim Cofield
December 18, 2024
"Excellent customer service and fantastic products."
Fran Solly
December 15, 2024
"Best in the Biz!! I have been using Brilliant Prints for several years and the service has never faltered. Always great products, great service and prompt delivery even when its a busy time of year."
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Get Your Quote TodayRagamuffin Photography
December 14, 2024
"I have worked with several Australian and overseas printing labs over the past 15 years in business and no one compares to the level of customer service offered by BPRO. The best!"
Sharon Joseph
October 26, 2024
"Amazing quality and great customer service!"
Felipe Molina
October 24, 2024
"Amazing quality products and service. We have been working with this company for years now and never had any issues. Dylan is really helpful and professional. Thanks for all the help."
Ru Lee
September 12, 2024
"Brilliant prints was recommended to me and I had my canvas shipped to Melbourne for an exhibition. It’s one of the few studios I found that had everything done in-house. Meagan was so prompt in providing online sales support, technical walkthroughs, and mitigating my worries of any shipping delays. Aileen was also really accommodating to my specificities on the artwork. I’m delighted with the final product, it’s beautifully made, and am excited for the exhibition. Will definitely return for future works. Highly recommend!"
R D
September 2, 2024
"Ordered from here twice for my HSC, turn around time is amazing and customer service is exceptional sent a whole free kit of all their print samples to me!! The product you order is 100% the product you get, could not be happier with my experience."
Lucy Morris
September 2, 2024
"I ordered from Brilliant Prints after my photographer suggested them. I ordered 2 framed photos and they arrived in different colour frames. I emailed them and straight away, without hassle or hesitation they reprinted, framed and shipped me new ones. Great quality and they look wonderful up on the wall now."
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Get Your Quote TodaySimone Larwood
August 27, 2024
"I recently ordered an Espresso Album from Brialliant Prints for the first time and was very impressed with the quality and customer service. I will definitely order again!"
Corinna Klupiec
July 15, 2024
"Great product and lovely service, the personal touch really stands out. A pleasure to do business with and a great find. Highly recommend."
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